Doka Norge AS: Streamlining Logistics with Swipload
Doka Norge AS provides sustainable and efficient formwork solutions to industrial customers across Norway. With branches in Asker, Bergen, and Trondheim, the company ensures reliable service nationwide.
Smarter Logistics with Full Visibility
"Having full visibility into goods flow, both outbound and inbound, along with real-time delivery status, is essential to our daily operation. Logistics is a key task where we need maximum control," says Stein Høymyr, Operations Manager at Doka Norge.
To coordinate dozens of daily shipments, Doka uses Swipload’s full suite of logistics management modules, configured specifically to meet their operational needs. The platform replaces traditional email-based workflows with a shared, real-time delivery calendar used by both Doka and its primary carrier, Espen Transport AS.
Real-Time Collaboration Between Warehouse and Carrier
"Creating freight orders in Swipload is quick and precise. We enter all relevant delivery details and assign the preferred carrier, who is instantly notified by SMS or email. The carrier receives a digital overview of scheduled deliveries. Our warehouse team can then see exactly what needs to be prepared and when," Høymyr explains.
The shared calendar ensures both parties have access to the same live schedule. Internal messaging attached to each freight order further streamlines coordination.
Efficient Handling of Changes and Deviations
Logistics operations are dynamic by nature, with frequent last-minute changes from customers. Swipload allows Doka to update freight orders right up until the moment a shipment is marked as "loaded."
"With Swipload, we can edit deliveries on the fly and keep our carrier informed in real time. This has improved how we capture and manage deviations such as damages, missed items, or unloading delays. Our carriers register these directly via the digital POD, enabling us to invoice faster and with full accuracy."
Doka now completes invoicing for most deliveries within a week, compared to up to a month previously.
Organization-Wide Transparency and Time Savings
"Swipload has created a tailored digital workspace for our entire team. Everyone from sales to warehouse staff has access to up-to-date delivery data," says Høymyr. Sales reps now check delivery statuses directly in Swipload, and mobile access allows warehouse staff to view worklists without visiting a physical screen.
"Having all freight documentation, communication, and activity logs in one place increases traceability and drastically reduces manual work. It’s simply faster and easier for everyone."
Carrier Experience: Designed for Simplicity
Espen Transport, Doka's main in-house carrier, appreciates the intuitive design. "You don’t have to be tech-savvy to use it. If you can read the news online, you can use Swipload," says Ole-Aleksander Svendsen.
With a customized agreement setup, Espen Transport doesn’t need to accept each order manually. They can also report time and costs directly via the app at the point of delivery, which automatically triggers billing workflows.
"Before Swipload, we sometimes invoiced a month after delivery, often relying on memory. Now, we report everything as we go, and the invoice draft is created for us automatically."
Built to Scale
"Digitalization can be a buzzword, but the value Swipload provides is real," says Høymyr. "We now operate with fewer manual steps, faster processes, and better cross-team collaboration."
Swipload gives Doka a scalable foundation to grow and evolve. "This system helps us work smarter and deliver better customer service. It’s a solid platform to support our expansion in the coming years."
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